Shipping & Delivery Policy

At Cotton & Kin House, we are committed to delivering your orders safely and on time. Please read the following information carefully before placing your order.

📦 Shipping Coverage
We offer Pan-India shipping across most serviceable locations in India through trusted courier partners.

⏳ Order Processing Time
Orders are processed within 2–4 working days after confirmation
Orders are not processed on Sundays or public holidays
Processing time may increase during sales, festive seasons, or high-volume periods
Once dispatched, tracking details will be shared via WhatsApp / SMS.

đźšš Estimated Delivery Time
Orders are typically delivered within 5–10 working days after dispatch
Delivery timelines may vary based on location, courier partner, or unforeseen circumstances

Delivery timelines are estimates and not guaranteed.

đź’° Shipping Charges
Shipping charges (if applicable) are communicated at checkout or during order confirmation
Charges may vary based on order value, weight, and delivery location
All shipping charges are non-refundable

đź“Ť Delivery Attempts
Courier partners will attempt delivery 2–3 times
Please ensure that your address and contact details are accurate
If the customer is unavailable or the address is incorrect, the shipment may be returned

⚠️ Delays & Failed Deliveries
Cotton & Kin House is not responsible for delays caused by:
Courier service disruptions
Weather conditions or natural events
Incorrect or incomplete delivery information
Recipient unavailability
Such delays do not qualify for refunds.

🔄 Returned Shipments & Re-shipping
Orders returned due to incorrect address, refusal to accept, or failed delivery attempts are not eligible for refunds
Re-shipping charges will be borne by the customer
Re-shipping will be initiated only after payment confirmation

❌ Order Cancellation
Orders can be cancelled only before dispatch
Once dispatched, cancellation requests will not be accepted

📲 Contact Us
For shipping or delivery-related queries, please contact us with your Order ID.
WhatsApp Support: [Your WhatsApp Number]

🔄 Policy Updates
Cotton & Kin House reserves the right to modify or update this policy at any time without prior notice.

Whatsapp Number: +91-9899379015